The QROFT online shop is owned and managed by Cyberholic, Carlos Pinto. You can get the full contact details on the imprint footer of the website and on this page.This privacy policy covers how Cyberholic treats personal information collected on this website. Personal information is information that identifies you, such as your name, address, email address, and so on, that might not normally be publicly available.

This privacy policy does not extend to sites other than the Qroft online store. Cyberholic may, at various times, links to external sites. We take no responsibilty for the way your personal information might be managed on such sites, and it is your responsibility to read the privacy policies of external sites to see how your personal information is managed.

What we do with your information

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us, such as your name, phone number, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Cards and payment details: We do not store credit card details nor do we share customer details with any 3rd parties.

Email marketing: With your permission and subscription to our newsletter, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do i withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information. If you wish to withdraw you consent, please contact us at any time at shop@qroft.com per mail.

Disclosure.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us.

If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located outside Spain and your transaction is processed by a payment gateway located in Spain, then your personal information used in completing that transaction may be subject to disclosure under Spain legislation. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Privacy

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100 percent secure, we follow all requirements and implement additional generally accepted industry standards.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us any time through our email shop@qroft.com